9.9

We were travelling in the area to visit the Vimy Memorial site from WWI. Phillipe at the hotel arranged for a taxi to take us out to the site and pick us up later in the day. He was very attentive to our needs providing information and assistance. Tea, coffee, juice, biscuits and fruit were available in the lobby during the day and also internet access in the dining room. Hotel location on the Place Heros was spectacular and many restaurants nearby. An easy walking distance to the train station. Would highly recommend this hotel.

9.6

Beautiful little hotel with excellent owner/staff. Very helpful and friendly. The hotel opened onto the main piazza and was very romantic.

8.3

The hotel is located right on the main square, the rooms are very small, due to the hotel being a historical building and since we only stayed there one night , it did not matter to us. The hospitality,breakfast, location and service made up for the small room. This is our first time at Hotel Diamant

8.0

We enjoyed our stay at the Diamant. The location was brilliant and the staff were excellent.

7.7

We are in our mid-60s and spent two nights at Hotel Diamant. The location on Place des Heroes in the old heart of Arras is excellent. The hotel is small and intimate and the owner, Philippe Caillet, is on site all the time and works very hard to accommodate the needs of his guests. His English is good. You may have to close your windows at night because of noise from cars and cafe-goers on the square. Paid parking (free overnight) is available on the square except on Wednesday mornings -- market day. Our room was smallish but very clean and well-appointed. We would recommend this hotel to friends.

8.8

An excellent location being right in the main square by the town hall.the hotel owner and staff were very courteous and helpful.easy walking distance to the train station,and all facilities in the room were excellent.

9.9

We spent four nights at the Diamant in March 2008.We thoroughly enjoyed our stay and found Philippe Caillet and his staff friendly and helpful.The hotel is well positioned in the centre of Arras and was ideal for our visits to the surrounding WW1 sites and cemetrys.We would recommend parking in the underground car park in the Grand Place. A weekly ticket can be purchased at what we thought was a reasonable cost.The car park can be accessed 24 hrs a day. We would definately stay at the Hotel Diamant on any future visit to the area.

9.1

The welcome from M le Patron was warm, but modest, though he must be justifiably proud of his hotel. A buffet was available for incoming and resident guests in the reception area. There are comfortable seats in the lounge area of reception overlooking the square with an abundance of books on the town and region provided for guests to use. There is free internet access in a dedicated corner of the Dining Room – a very useful facility. There is no lift, the room was smallish and narrow, but the view from room 10 was exceptional over place des Héros. There are markets in the square on Wednesdays and Saturdays. The owner, M. Caillet, who can speak English, was justifiably proud of his wonderful breakfasts and is able to advise on parking, recommending the underground car park in the adjacent Grand Place, which is secured at night. He has tickets available and the modest charge (€8 for 24 hours) can be added to the bill. We cannot recommend this hotel highly enough and would certainly go back.

7.7

The hotel was in a lovely old building, but this did mean that the room was only just about big enough! It was fine for a one-night stay, but I don't think it would work for a longer period. The welcome when we arrived was excellent, and the hotelier spoke in slow and clear French so that we could understand every word, and we didn't have to rely on his ability to speak English. The breakfast was very good, especially the home-made conserves! All-in-all a very pleasant stop-over.

7.9

Hotel very nice and in a good position in the centre of Arras. Memorable breakfast provided.

9.5

This is an excellent hotel at a great value for money price. Sure, the rooms are small compared to your stereotypical American chain but the character and location are superb. The owner is very friendly and extrememely helpful. The breakfast is great. Dont read the nonsense about difficult parking. you can park in the adjacent Grand Place car park, secure and underground for 8 euro per day or 23 euro per week with full in out privileges. You can even buy your ticket in the hotel. Very strongly recommended ....

6.9

Absolutely fine and right in the centre of town - a beautiful location. Room was quite small, on top floor and no lift. Also we didn't get the room on the "place" that we requested but we manager was very apologetic and we were given a free breakfast. It didn't spoil our stay in Arras. Exactly as described and happy to recommend.

6.9

A well situated hotel. Front rooms overlook the square which can be a little noisy. Rooms even by French/Paris standards small. Town itself lovely and as a centre for the WW1 historical sites excellent!

9.9

Tremendous position on the smaller of Arras' beautiful squares. Lots of restaurants and bars nearby,but quiet location; and bags of parking on the square itself.The Town Hall with belltower is right next door, and worth a visit in itself. The Grand Place is stunning, and the Abbaye St Vaast is, well, vast. Many visitors go for the First World War sites, but we simply enjoyed the ambiance of a Flemish-type town

9.4

"Le patron" is perfect - helpful, knowledgeable, service-minded. Breakfast excellent.

8.6

Very nice hotel in the very centre of Arras - charming staff, very good breakfast (but extra, at 8 euros). Room rather cramped, very cold day and night (rather primitive heating), facing into an inner courtyard, which made it perfectly quiet at night. Parking is difficult at Arras, as the great Places are expensive and unavailable Tuesdays and Saturdays (market days). I parked about ten minutes' walk from the hotel, at Vauban, which is free and spacious. Hotel is very good value for money, and I will not hesitate to stay there again. My visit was caused by my interest in World War I and the battlefields. As a base for visiting the Somme front, Arras cannot be bettered!

7.8

a charming family run hotel, very welcoming, good english. A great location in the centre of Arras, Plce Heroes.

9.2

My husband and I thought that with its central location and spotlessly clean room and bathroom, this hotel was excellent value. We would definitely stay there again and recommend it.

9.4

Breakfast vg Director ie welcoming boss vg

9.8

It was one of the best ***hotels i ever have visited. Nice location right in the center of arras, good parking ground in front of the hotel and and a 1a-breakfast buffet.

9.1

a wonderful breakfast

9.4

our stay was great.The hotel is in a realy good location.We were made very welcome and the breakfast was excellent.The only minor thing is that the hotel has no lift.

7.8

The bar was not in use and would have been a welcome relaxation after travelling all day!

9.8

Very happy. A very helpful and frendly owner. Excellent stay. First class breakfast.

9.5

Recommended. Great service and very welcoming. English spoken. Easy and free access to internet appreciated. I wish all small hotels in Europe were like this one.

8.2

Hotel in good position, and very welcoming and courteous. Breakfast was excellent, and drinks available all day were welcome. Small size of bedroom was a little disappointing on arrival, though is inevitable in such a narrow building.

9.6

The welcoming cup of coffee was much appreciated, the only time we came across this in 6 weeks of travel. The breakfast was a real banquet. The site overlooking the square was awesome. Decor in the room was somewhat dated. No elevator.