8.8

Stayed 2 nights at riviera hotel, found it to be close to all ammenities,ie various shops and bars, lake ferry service. Staff very helpful and interactive.

3.7

Rooms and hotel clean but very tired and worn. Great setting for ferry to Belliago. Needs updating urgently. Has potential to be very nice. Breakfast limited but restaurant very busy in the evening so it must have a good local reputation. Ok for an overnight stop over but nothing more.

5.9

We loved the staff and the restaurant, very good and very reasonable. The view is beautiful, too. Unfortunately, the hotel rooms overlook a very busy and loud street, and the beds were VERY uncomfortable. The road is very narrow, and with our large car the driving to and fro was somewhat stressful/difficult.

9.1

The hosts were gracious and helpful. The view from the rooms was outstanding. The the hotel restaurant food was very good and it was frequented by local residents, always a good sign. It is located conveniently to ferry service and with on-site parking. The only down side is the traffic on the street right in front of the property. Will go back.

8.8

The hotel met our standards

8.4

Nice family run hotel. We got to know all of them during our short 2-day stay. They were friendly, funny and service oriented. There is a restaurant in the hotel- reasonable prices and great pizza! Ask for one of the rooms with a balcony overlooking the lake, like number 7, buy a bottle of wine, some cheese and bread and have a late afternoon snack on the balcony after a day of sightseeing before betting ready for dinner. Some traffic noise, but you kind of got used to it... The ferry to Bellagio and the other towns was less than 100 yards from the hotel, so great location.

8.5

Driving from Laguna alongside the Lakes was very frightening because we weren't use to driving on the right side of the road and the narrow, twisting streets. the views were magnificent. Ownere very friendly, excellent English. We ate at the hotel restaurant. According to my children they had the best icecream in Italy! Close to tourist ferry to cruise along the Lake and look at other towns at reasonable cost.

9.7

Great views! Friendly staff. Would stay again.

8.4

The room was very loud as expected, but that didn't really bother us. Unfortunately we didn't have a balcony and the room was quite small. The views are stunning. The food in the hotel restaurant was excellent and not expensive. The best pizza I ever had! The surroundings of the hotel are beautiful, you can take the ferry over to Bellagio and Villa Carlotta is only a short walk away.

7.8

We chose to stay in this hotel due to its location: It is less than 100 meters from the ferry port for trips to Bellagio and Varenna. This allowed us to park our car in the hotels's parking lot (free) and forget about driving to these locations, saving us a lot of time and nerves - try driving to Bellagio, and you'll understand what this means :). The hotel directly faces the lake and most rooms have a magnificent view of Bellagio. It is also about 15 minutes walk to Villa Carlotta, and this is also nice, if you don't mind walking a bit. It is less than 5 minutes drive to Menaggio, where you have a nice selection of restaurants. Try the Lugano Pizzeria on Via Como. It is somewhat far from the waterfront, and does not have any view, but the pizzas are excellent. The owner Adriano was very kind and provided us with lots of information about the area. The breakfast was nice, but nothing to write home about. The hotel has a nice restaurant. We did not eat there, but the dishes looked and smelled good. The bad news about this hotel is the terrible street noise due to the heavy traffic on the road in front of the hotel, especially trucks early in the morning, but this is common to all the hotels in the area. (This can be an advantage, since you may have the chance to have a nice view of Bellagio at dawn, if a truck wakes you up at 5 am, as it happened to me.) The walls are apparently very thin, as we could hear everything our neighbors said or did.

7.9

Hotel was very comfortable and friendly. Our rooms overlooked the lake, but also the main road around Lake Como, so could be a bit noisy at night. But all in all was a very enjoyable holiday.

9.2

WE had a room on the front with a balcony over looking the lake with a beautiful view Bellagio. We travelled with another couple who had a similar room next to ours. The traffic noise is a little bit much but was not as bad as someone else had described. It wouldn't hurt to have ear plugs just in case.

2.7

hotel posizionato sulla strada, di notte e´ difficile dormire. le camere richiederebbero un restyling perche´ sono datate. colazione povera. rapporto qualita´ prezzo non buono

9.9

Happily thanked the 3 family members in this business for their kind hospitality and cheerfulness during my 2 night visit.Enjoyed the service and quality of food for dinner on both nights there

10

In all of my years of traveling around Europe, this will be my number one remembered experience. When traveling Europe, I have discovered that you will not meet other travelers or the local people while staying in a large four or five star hotel. The environment is usually cold and the guest somewhat to themselves. However, you do in a Bed & Breakfast or Pension! The family that runs the quaint Hotel Riviera takes the Bed & Breakfast concept to a new level. Adriano – the father, Andrea – the son, Silvia – the daughter and Gaia – the jazz playing granddaughter, made me and the other guests feel not only at home but as a part of their family. They went out of their way to make every guest feel as a part of their family by introducing you to other guests, if desired, and their local friends who would stop by for conversations and meals. It was the true concept of what a Bed & Breakfast is supposed to be but one that has been forgotten or not practice over the years. Everything and I mean everything surpassed all of my expectations and then some. My clean and well appointed room looked over Lake Como; I had free parking and free internet access, and fantastic advice everyday on other restaurants and places to visit. The location of the hotel could not have been better because of being down the street from the Lake Como ferry stop and a half hour drive from the city of Como or over to Switzerland. Their excellent restaurant with a wood burning oven served the best pizza in all of northern Italy and some of the best home-made local Italian dishes. But, I must stress again, it was the warmth and caring of the owners or family that made my stay the one to remember. And yes,I would and plan on staying at this hotel again in the future!

8.9

All of the staff at the Hotel Riviera were extremely helpful, all spoke excellent English and recommended the best ways of seeing the local area. The hotel would benefit from a bit of updating, however it was very clean and comfortable. Large bedroom with 2 balconies and in an excellent location. The restaurant had a good choice of menu, and offered extremely good value for money. I would definitely stay there again if i was to return to Cadenabbia.

9.1

apart from the smell from the sewage it was a very nice stay

9.3

My wife and I stayed at Hotel Riviera on our honeymoon. The hotel staff were very nice to us and we really enjoyed our stay. Our room was clean and spacious, and had a balcony with a beautiful view of the lake. The restaurant the hotel was very good and the location was wonderful.

7.5

The hotel staff was great, very friendly and helpful. The food was good. The noise fron the street was very loud but really cannot be helped due to the location. My only complaint is that the mattresses need to be replaced as they were very saggy.

8.9

This is a basic hotel, but it was spotlessly clean and for the money (80e double, 54e single incl. breakfast) it was fantastic value. The rooms overlook the lake. However it is on a busy road and therefore noisy, but many of the hotels on Lake Como have the same problem. When we arrived at about midnight, the hotel was in complete darkness and we had to ring to get in. It felt quite unwelcoming and like we were checking into a hostel but over the 2 days we were there we were very impressed with the helpfulness of the all the staff and the cleanliness of absolutely everything. If you want to stay at a good value hotel, I would stay here. It is also right beside the ferry port so getting over to Bellagio could not be easier. PS. Bring your own towels: they provide towels but they are like bed sheets!! Very strange. PPS. Do not go into the Britannia Hotel next door for a drink. It has a lovely garden, but the hotel seems to do all-inclusive deals and the beer was without doubt watered down and the wine was pure plonk!!

4.6

The room I stayed as well as the bathroom need renovation, some heating would not hurt as well... I felt it was colder inside that outside and to get hot water I had to leave it open for 10 mins hoping that finally some hot water will arrive...often in vain...The cleaning lady must have guessed it as she was regularly "forgetting" to put soap and shampoo...

9.3

Easy to get to by car. Lived up to expectations.

7.0

Hôtel correct mais le restaurant est à éviter, le serveur est d'une incorrection à peine croyable. Il réussi à faire fuir sa clientèle !!! Doit se recycler dans un autre métier. C'est le seul cas de ce genre rencontré en Italie. In English : don't go to the restaurant, the welcoming is awful!

2.7

moi d'origine italienne et qui voulais faire découvrir mon pays à ma famille, je suis extrêmement déçu...Accueil de cet hotel très négatif et réelle déception quant à la qualité du personnel (surtout la fille du patron) qui a eu envers nous une attitude à la limite de l'agressivité...(nous voulions avant de prendre possession des chambres simplement monter voir les chambres avant pour ce rendre compte de la correspondance avec votre description) Prise de courant défectueuse, ampoule lampe de chevet manquante, rampe lumineuse salle de bain ne fonctionnant pas, propreté moyenne, une chambre donnant sur la route avec un bruit infernale, pas de climatisation alors que d'autres de même catégorie en ont,...) résultat nous ne sommes restès qu'une nuit alors que nous pensions y rester deux.

8.6

We had a good stay at the Riviera. As stated by others who have stayed, the road and other outside noise can be quite unbearable if you have to have the windows open when it is hot. The location is great. We had a good view from our room of Lake Como.

9.9

Beautiful hotel with outstanding view on Como Lake. Everything was definitely nice. Room was a quite big and very clean. Staff is ready to help in any situation and we’ve got a warm welcoming. Food is excellent. Of course the 5 stars hotels might be better for somebody but as for me I’d like just to say: “I don’t change my stay in Riviera for something else even somebody will pay me for this =)†And finally we’re going to back in this place next year =)

9.8

This was our first time to Cadenabbia, but it was memorable! The hotel is close to the ferry and right on the water...a very beautiful location. The town is quiet, nice for the evenings but go across the lake to Bellagio or Varenna (or to Menaggio) for things to do. Very lovely, highly recommended!

8.2

The most excellent view from our room: Belaggio accross the lake. The staff was very helpfull and humoreus. Breakfast was nice. I would come again. Hot. Riviera is nest hot. Britannia Excelsior and near ferries. Good restaurant downstairs. Very popular.

4.7

The best thing about this hotel was the restaurant. The food and service where great. The rest of the place needs some major updates. it does not look at all like the pictures. It smells very musty and the rooms were very tiny, and the tv didnt even work.

9.7

I stayed with this hotel in May 2006 and have plans to stay again in Sept 2007. If you want a hotel with a great view and can put up with the early morning traffic noise, you cannot beat the location and price and quality. Nice job Riviera

9.0

Staff was welcoming and friendly. Could not ask for better treatment. Resturant was very good local food and wine. Excellent choice for the less crowded part of Lake Como.

8.5

The food was excellent. The staff was helpfull. The traffic was loud due to the nearness of the road.

9.0

tres bien situe : pres de la villa carlotta de tremezzo et en face du ferry : tres approprie pour un retour en soiree de Belaggio

8.6

Our room was at the front of the hotel with two balconys. Fantastic view of the lake !! The ferry is a 5 minute walk away.The owner goes out of his way to advise on what to see and do. We would definatly stay again. On the negative side the rooms are not air conditioned and with the windows open you get a lot of traffic noise day and night, parking can be limited, check out "Villa Erba" for live concerts (we went to see Simply Red)

8.5

This hotel is perfectly fine - we had a nice stay there. The lobby/restaurant area and signs outside could do with being refurbished and brought out of the 70's, but apart from that the hotel is pleasant, clean and had everything we needed. The staff were friendly and spoke excellent English so were very helpful answering our questions and giving recommendations. The hotel is located just across the road from Lake Como and we had excellent views over the lake from our room. It is also only 2 minutes' walk from the ferry port, and Cadenabbia seemed to be the best place to get a ferry from, making the hotel and excellent place to be based on Lake Como.

8.3

Typisches, klassisches Hotel am Comer See mit italienischer Athmosphäre. Unser (Eck-) zimmer war sehr groß und mit toller Aussicht auf den See und Bellagio. Das Frühstück ist für italienische Verhältnisse sehr gut mit Schinken, Salami, Käse, Milchkaffee, Joghurt, Obst, Brötchen, Hörnchen etc. Auch die Hoteleigene Pizzeria ist gut und günstig. Empfang war sehr gut. Der Empfangschef war auch gleichzeitig Kellner und hat auch auch wohl allen andern Kleinkram gemacht. War shr freundlich und hilfsbereit. Großes Lob. Optimale Lage für Ausflüge mit dem Boot oder Auto (Bellagio, Varenna, Menaggio, Villa Carlotta. Auch der Ort Griante auf der Höhe ist schön. Klassischer Blick über die Kirche auf den See. Adenauer-Stiftung. Einziger Nachteil: Direkte Lage an der Straße, Fenster nachts aufmachen ist nur was für Leute mit Hörschaden. Also durchlüften vor dem Schlafengehen und Fenster zu. Durch den Ort brausen die Italiener mit mindestens 80 Sachen (auch die LKWs). Also wirklich nichts für Leute , die nur bei offenem Fenster schlafen wollen. Aber und hats nichts ausgemacht, weils auch zum Glück nicht ganz so heiß war. Durch die Lage am Westhang gibts auch keine Abendsonne... Alles in allem ein sehr schönes und romantisches Hotel mit tollem Zimmer und Aussicht. Wir kommen bestimmt wieder.

7.9

Excellent service by staff. Small but nice and clean room with an excellent view of lake and Bellagio. Excellent resturant in hotel. Very good breakfast. The hotel is near to the ferry. Hotel is very close to the street. Lot of noise from the street, also in the night.

9.0

The hotel is very welcoming and comfortable. The breakfast was great, and other meals (there is a restaurant inside the hotel) were delicious. The only matter one has to be aware of is that although the hotel's location is right next to the lake, it stands by the road with quite a massive traffic. This causes undelightful noises in the middle of the night. Yet, if you are ready to ignore these, the hotel is the perfect (price and quality) place for exploring Como and Lugano lakes.

9.4

The only detrimental aspect was the location on a really busy road. The view was wonderful but the road intervened. Also, that side of the lake is harder to reach. We had to stay one night in a hotel in Bergamo before catching a train and two boats to Cadenabbia.

8.6

The location of Riviera was superb allowing us to navigate the Lake freely. The staff were very helpful, even taking us to a local restuarant in their car to save us getting wet during a thunderstorm! Breakfast was fresh and plentiful. The restaurant was simple but of good quality with a good wine list. I would highly recommend and am already planning our next trip!

8.9

We stayed only 3 nights and wished for more, the staff and management were excellent, very freindly and always willing to oblige, the restaurant had a good menu and the food was well presented,the only two downsides were, no airconditioning, it was hot, even a room fan would have been nice, the front rooms with a superb view could be noisy with passing traffic if windows are left open. I can honestly reccomend this hotel for both the short stay and long stay, the position is very handy for the ferry and boat trips.

8.8

Nettes Hotel mit gutem Restaurant/Pizzeria,leider direkt an der stark befahrenen Uferstrasse gelegen, allerdings gute Schallschutzfenster(nachts zusätzlich wenig Verkehr).Die meisten Zimmer mit herrlichem Seeblick,gutes Frühstücksbüffet,privater Parkplatz neben dem Hotel für ca. 10 Autos,Fähranleger ca. 50 m

9.0

We stayed on a cool day and are not certain that the hotel has air conditioning.

9.0

Our stay at Riviera was very pleasant. The staff was helpful and polite, the rooms were clean, and the breakfast was very good. The hotel has an old fashioned feel too it in the decorations and doors and was located in a very small town on the western side of Lake Como. There wasn't much to do in the town and we had to get off the boat from Como at a town south of Cadenabbia and walk about 15-20 minutes up the shore to the hotel since the boats from Como don't stop in Cadenabbia very frequently. Even so, the ferry over to Bellagio runs very frequently and later into the night, so once we were there getting around was easy. The ferry station was only a ~2 minute walk from the hotel so the location was great. Also, another transportation option if you don't have a car is the bus. It is much cheaper than the boat ride but can take a while as it is hard for the bus to get around the little roads. It took more time than the express boat that drops you off in another town, but less time than the boat to/from Como that goes directly to Cadenabbia. Overall, our stay was very nice for the price. I would recommend in the future.

9.1

We stayed two nights. Very nice stay, beautiful setting. Ferry to and from Bellagio and other towns is very close to hotel. Hotel staff were very accommodating. We would stay again. Restaurant provides a good selection of meals and wines. Door locks to rooms are not very secure--we had two rooms and the key to one of the rooms also opened the other room. There was some party noise one of the nights, and it came through the walls pretty easily. We had to leave by 7:00 a.m. our last morning and did not realize we needed to alert the proprietor, so no one was up and we had to just leave our keys.

8.8

Unaviodably noisy due to proximity of main road, but nevertheless very friendly and excellent value for a short stay on a touring holiday. Our second visit.

6.3

Accueil très aimable, mais le fils du patron de l'hotel, qui est aussi le responsable du restaurant, devrait etre aussi aimable que son père !!! et moins "chauvin"! Les douches devraient etre un peu plus grandes et les pommeaux flexibles et non fixes. Merci.

9.7

My comments above on "property characteristics" are not releveant since I did not end up staying there over a confusion about my reservation. I did want to comment on the courtesy and generosity of the staff. The owner was deeply apologetic about the reservation mix up and offered for us to stay at his bed and breakfast that was in his home in the next town. It was well kept and clean. We ended up eating both our dinners at the restaurant associated with the original hotel. The fish was delicious. Accept the owner's offer to try his speciality regional dishes (like black pasta) because you won't be disappointed. He son also works in the hotel/restaurant and was very helpful in suggesting itineraries for the day. If I had a chance to come back to Lake Como, I would definitely either stay in the hotel or the owner's B&B again and eat in their restaurant. It made the end of our travel very special.

7.6

Nous avons passé un séjour agréable. L'hotel est bien situé : on peut prendre le bateau juste en bas de l'hotel afin de rayonner tout autour des principaux villages qui bordent le lac. Le restaurant de l'hotel est très correct, et le personnel parle français. Nous avons cependant été incommodés par le bruit, la chambre étant mal insonorisée. De plus, nous n'avions pas directement vue sur le lac, ce qui nous a un peu décus.

10

Fantastic hotel, beautiful views. Unbelievable value for money. Helpful and committed staff who go out of their way to help.

9.2

ottimo albergo per fare week end sul lago. meglio andare in primavera perche il riscaldamento e' un po' basso...... per il resto una bellissima vista sul lago e un ampio parcheggio. camere pulite e confortevoli. promosso....!!!

8.6

Chambre spacieuse.Un seul bémol concernant la salle de bains qui mériterait un coup de neuf. Belle vue sur le lac.Accueil agréable, en Français. bonne table. Une bonne adresse.

7.7

Second visit to this hotel. Perfectly placed to get access via ferry to most parts of lake Como. Cant see a reason to go elsewhere.

10

We had an excellent stay at the Hotel Riviera. The double room was the largest on our trip to Italy with two balconies with spectacular views. Restaurant attached to hotel was excellent - served excellent pizza. Owners were freindly and helpful. Location was very close to ferry station, but also right next to the main road - however there was hardly any traffic from 11pm - 7am and no problems sleeping well.

9.5

We were given two very spacious double bedrooms on the front of the hotel both of which had a front balcony and one of which also had a side balcony. There was so much space in each room which makes a change from cramped chain hotel-type accommodation. Also, the lakeside views were breathtaking. The staff were most welcoming and very helpful pointing out and providing the local discount card available free of charge without any of us asking about it. Despite the ready availability of nearby restaurants we chose wisely to eat dinner in the hotel dining room which was superb with good food and good - cheap - house wine. The hotel was just a short walk - about 100 yards, say - from the ferry port which took us across the lake to Bellagio a charming little town well worht visiting. I have no hesitation in recommending this hotel to others although people should be aware there is traffic noise as it is situated directly on the main road round the lake but this did not bother us and we were able to sleep undisturbed.

9.8

The staff made us feel very welcome in the hotel. I would definitely stay there again. A lovely spot.

8.6

The hotel and staff were delightful. The only negative for us is that is was not close to Menaggio so we had to travel in & out of town & we prefer the convenience of hotels more centrally located.

9.8

Excellent address : very clean,confortable, with kind and competent staff.

7.8

This 2 star(not 3) was an exercize in contrasts. The staff and restaurant was great. The view of Bellagio and proximity to the ferry was great. Unfortunately, our room was the smallest we've ever had and our heads were no more than 25 ft from the white line of the road which seemed like the Italian Grand Prix if you had the windows open. As far as the room size goes, there were others who had no complaints about the size. Bottom Line: Great +s and great -s.

8.1

Wonderful location.Parking was included,which turned out to be very important.(off-site,but an easy walk).The room was quite comfortable, and had a stove and small refrigerator,as well as a sitting area.Would stay here again.

6.1

Hôtel bien placé avec vue sur le lac (Bellagio) mais au bord de la route (bruyant + dangereux). Chambre toute neuve et super salle de bain moderne. Accueil moyen.

7.7

This hotel has a wonderful view looking over Como Lake directly across from Bellagio. When it was not raining or cloudy the sunrise was beautiful. Andrea carried our bags up to our rooms (they were exceedingly heavy); he also worked in the Restaurant with his brother David who seemed to be the social butterfly, chatting to us easily in great English. The food in their restaurant was tasty and reasonable so we ate our dinner there 3 times. The bedrooms all faced the lake and a few had balconies. The bathrooms were very roomy and clean. The linens were real linen, not terrycloth but were like new and were very absorbent. Each room had a TV with CNN so we could monitor the news across the world. Parking was free and adequate. The only downside was the fairly constant noise from the road below. The owner and his sons were very accommodating and friendly and helped make our 3 night stay enjoyable. The location was great for taking tours by the local ferry system. Thanks to Adriana and his sons for their hospitality.

9.5

Absolutely satisfactory ; good food at the pizzeria and excellent substantial breakfast . Good help from the owner concerning the lake trips . Very nice stay !

8.6

When I read the other reviews I was already warned that one might also get a room without a view over the lake although on their website they only mention those. And that's what happened to us. Since the welcoming was so extremely cold and unfriendly, I didn't want to ask to change the room. This unfriendliness did not really change later. Maybe it was because of the language difficulties. The rooms were nice and clean. The towels were changed everyday, which was good. The hotel's restaurand was very good and the prices were rather low. It's not really a tourists' restaurant. It's rather the place where the locals eat. That was nice. Generally speaking, the price/quality relationship was very good and that's why I would go there again.

7.9

Convenient location close to ferry and car ferry terminals for frequent services to other destinations in centre of lake. Not overly impressive exterior and interior reception/lounge area small. Some public areas could do with coat of paint but hotel was very clean. Had to change rooms between first and second nights which was slightly inconvenient. Both bathrooms very spacious although no bath in either. Second room (single) modified for disabled person with very spacious bathroom but slightly cramped bedroom as extremely large single bed - bed linen for this bed was too small and sheets did not tuck in - which i thought would be a major problem but in fact was not and i slept very well. Noise from motorbiles/scooters immediately outside on main road I also thought would be a problem but very effieient double glazed units meant this was not a problem. Good quality cold buffet breakfast with reasonable selection. Convenient location and overall good value for money in height of summer for the more budget conscious. No garden or pool or lido but you et what you pay for ...

9.6

This is a fantastic hotel in a most beautiful town. The hotel is right on the water, so the only drawback is the noise from the busy highway. But the views were so beautiful, the staff so helpful and friendly, and the room so nice that I never noticed the street noise. I will stay here again in the future.

7.4

Belle vue sur Bellagio et le lac. Parking et restaurant. Petit déj en self service donc copieux

9.5

The hotel is about 200 yards from where the ferry drops you off at Cadenabbia and the breakfast was delicious- i had ham, cheese, granola cereal, a warm croissant, a roll with nutella, yogurt and juice. and there were more options. i also ate at the restaurant downstairs at night and the food was wonderful and very reasonably priced.

3.9

Do not be fooled by the idyllic photo. This property is separated from the lake by a very heavily traveled road. The trucks passed so close to our room that they made the curtains flutter. Most of the rooms front the road so there is no moving to a room in the back and there is no air conditioning, so the rooms are far to hot to sleep in without the widow opened. The two nights we spent in this hotel where horrid. I wish that I had just told them to keep the fee and found another hotel. I am sure this is why they have a three day cancellation policy, once there no one would ever spend a second night if not prepaid. I mean no insult, but if you are hard of hearing or used to sleeping on a highway, the view is beautiful, otherwise find another hotel. But be careful, many of them sit on the main road, although none so close as the Rivera. If the hotel is on Via Regina, do not stay unless you are guaranteed a room in the back.

10

We have enjoyed the stay at this escellent hotel.

9.9

We had a great stay at the Hotel Riviera. It was a wonderful location on the lake. From our room, we had a great view of Bellagio. The owner/staff could not be more pleasant.....very nice atmosphere. We enjoyed our stay and will definitely like to stay again at the Hotel Riviera some day. We stayed May 27, 2005. One thing worth mentioning....we didn't mind too much because we were just exhausted, but the hotel has recently been remodel (huge bathroom/very clean)....although our room did need a new mattress...we kind of sank in quickly:)

9.6

It is a wonderfull accomodation. It is absolutly possible to walk on the seaside without problems.

8.0

Very good rate (...with exception of shower facility in room 9, which is unusable and should be changed!).

9.9

This hotel had a magnificent 180 degree view of the lake from my room (No 15). The sheets and towels were changed daily and were unbeleivably crisp and fresh. The overall impression was one of good quality and I am currently trying to arrange a repeat visit. The ferry terminal was two minutes walk and in sight of the hotel which made travelling to Bellagio across the water easy to get the last two hours of sunshine at 6pm. I used the restaurant on the first night and orderred a Chardonnay. The chef was very proud of his food and wine cellar and immediately visited my table with an Italian wine review of 03 and 04. The wine I had chosen was gold award winner and of exceptional quality. The quality of the breakfast was also noticeable. There were several fruits including fresh strawberries, Cereals, Fruit juices, Apricot pastries, Breads, Jams and Yogurts. Coffe or Tea was served by the owner in individual and large pots as required. I cant wait to return!

3.2

THE STAFF WAS VERY UNFRIENDLY AND HOSTILE ! BREAKFAST WAS LOUSY AND THE OWNER SHOUTED AT ME AND EVEN TRIED TO MAKE ME PAY A HIGHER BILL THAN OFFERED ON MY e-MAIL, THAT WAS BOOKED !!! STOP WORKIN'WITH THEM 'CAUSE THIS KIND OF PEOPLE RUIN THE REPUTATION OF ITALY !!!!!

3.2

THE STAFF WAS VERY UNFRIENDLY AND HOSTILE ! BREAKFAST WAS LOUSY AND THE OWNER SHOUTED AT ME AND EVEN TRIED TO MAKE ME PAY A HIGHER BILL THAN OFFERED ON MY e-MAIL, THAT WAS BOOKED !!! STOP WORKIN'WITH THEM 'CAUSE THIS KIND OF PEOPLE RUIN THE REPUTATION OF ITALY !!!!!

9.8

Very friendly family run hotel. Staff speak excellent English and very helpful and welcoming. Restaurant also good value for money and the place where the locals go to eat! A little disappointed with our room at the back on the first night, but Adriano immediately offered to move us to a beautiful, spacious room at the front, overlooking the lake, when it became available the next day. Only minus point was the traffic noise which was unavoidable. Otherwise excellent location very near to ferry crossing with easy access to all parts of the lake. We had an excellent walking holiday with many local routes available from the tourist office at Menaggio. We really enjoyed our stay and hope to visit again - thanks!

7.5

the hotel was nice, however, it is located on a very busy street so lots of noise. the hotel was very noisy in the evenings as well.