8.1

We got to the hotel and the room we had purchased through Venere was a shoebox so we upgraded to a suite with a balcony for 90 euros more/night. Well worth it for the spacec.

7.9

Hotel rooms need some updating.

9.1

The hotel was beautiful and right on Lake Como. The location is perfect, next to the ferry and a two minute walk to restaurants and shops. The pools was well maintained and staff very friendly. I would highly recommend this hotel.

8.7

This hotel is so good, I don't want to tell anyone else about it, in case they spoil it!

6.0

Don't be taken in by the name "Grand Hotel" - quite simply this does not apply anymore. It is a hotel of faded glories which once might have qualified as a "Grand Hotel" but not anymore. Rooms were small & in need of renovation. We had to ask to be moved from the room initially assigned to us as it was simply just too small for 2 adults & a baby (with crib) - the room we eventually were assigned had a damp damaged bathroom door & a bath that you hit your head on the ceiling everytime you got out!...The carpet on the 1st. Floor corridor was badly & extensively stained. On the plus side the service was pretty good particularly in the Veranda Restaurant where the 2 people waiting-on were superb. Breakfasts was pretty good & dinner in the Veranda Restaurant excellent. Did not eat in the main restaurant so cannot comment. Menaggio is a great place to stay for a few days whilst Bellagio is worth a visit. Whatever you do don't miss a visit (or indeed stay) across the lake at Varenna - it's still like stepping back in time.

8.1

Excellent Hotel but must have rooms lake facing at back of hotel. Hotel meals excellent. Didn't like people putting towels on sun loungers at 8:00am and then not turning up until 11:00am. Hotel should have a policy on this.

9.8

Ideal location of main road running behind hotel with gardens, pool and finally the lake and it own jetty. Pay the extra for a lake view, it really is stunning. No balconies though but floor length opening double windows and the mini bar made for a romantic setting.Adjacent to ferry landing, try across the lake to Bellagio and Varenna for a day out.Typically a very English hotel more suited to older couples though isn`t the whole area?

7.3

Hotel lovely, position beautiful, staff v helpful. Had a special birthday celebration there, and staff couldn't have been more helpful. Printing special menus, making a cake and setting a table for our 16 guests on the terrace for dinner. Lovely. Only critisism is with Venere. We booked online with them and when telephoned the hotel to confirm booking was told that my room was not booked. When I booked, I was quoted a price for a superior double with lake view and balcony, 260 euros per night with breakfast. As far as I was concerned that was what I had booked and I had the confirmation from Venere online and printed it out. The hotel did find me a room suitable to requirement but charged me 300 euros per night. I stayed 7 nights so a substantial difference. All other rooms booked at the same time were confirmed. Perhaps Venere could explain how this happened and why I was charged so much more. Carol Hatton.

4.3

Room we received was next to very noisy elevator and window that opened to a very busy street. We did not get any sleep. Hotel staff didn't really care and offered to options. We left and stayed at another hotel.

2.4

We had a bad experience here. Our welcome was cold and obnoxious and the room reserved was only provided to us after we made a big fuss. The woman at the front desk is only one of the reasons we would never return to this hotel. Other than the bar employees and the service and friendliness we experienced the staff appeared to care less about hospitality and our comfort. To say the least, we were VERY displeased by our experience at this hotel and would not recommend it to others.

6.1

This hotel is nice and lovely located but expensive regarding to the category, the city and the period of the year. But in Menaggio, it's the best one you could find.

4.8

We were under the roof,very warm without air conditioning. They took out the breakfast precisely at 10 AM while we had not finished. Expensive.

8.2

We booked a balcony room. On the website it said all rooms had whirlpool spa. This wasn't true you could choose a spa or a shower. we ended up choosing a shower room because the balcony was better positioned. The bathroom was very small and no light over the shower so it was in the dark! But otherwise the hotel was lovely, fabulous location right next to the ferry. The staff could have put smiles on their faces but otherwise very competent.

6.7

Nous ne sommes restés qu'une nuit, la chambre était plus que sobre pour un 4*: murs blancs, un seul cadre, pas de décoration ni de doubles rideaux, que des voilages. Aucun charme ce qui dénote avec les parties communes de l'hotel qui sont fastueuses. Des bruits de tuyauteries de la salle de bain de la chambre d'à côté. Je dirai cher pour ce que c'est. Le plus la piscine. Le moins: l'hotel est à côté de l'embarcadère pour bellagio d'où les odeurs de gazole quand les bateaux accostent .Pour ceux de passage Mieux vaut prendre un hotel à Bellagio qui a plus de charme et de choses à voir que Menaggio.

9.2

Very satisfied and would happily go again. Country roads leave a lot to be desired but that isn't your fault

5.9

We had a wonderful view overlooking the lake, but there is a discoteque virtually next door making it impossible to get a decent night's sleep.

3.8

Very very disappointing. We paid a high price for a 4* hotel. What we got was 3* facilities, surly service and bland production line food. Reading the guest book, we were not alone in this view. I certainly wouldn't recommend this hotel to anyone.

9.1

Grand Hotel Menaggio is a well presented and well priced hotel in a great location.