- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
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HOTEL OVERVIEW
hotel outside Sercotel Las Rocas hotel lies in the beautiful Cantabrian village of Castro Urdiales and is located only a few metres from the beach.
The property warmly welcomes guests and offers them an array of services, such as laundry service, baby-sitting service, medical service upon request, meeting facilities, a restaurant, a cafeteria, room service, 24-hour reception and a reading and TV lounge.
Pets are allowed upon request.
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LOCATION
connection by road map
GUEST ROOMS
double room The hotel offers 66 rooms featuring private bathroom with towels, magnifying mirror, amenities and hairdryer.
The accommodations are furthermore equipped with individually controlled air conditioning, direct dial telephone, desk, electronic safe, free Wi-Fi Internet connection, mini bar, satellite TV, radio and heating.
Non-smoking and disabled-accessible rooms, as well as cots and trouser presses, are available upon request.
Most of the rooms feature balcony and all of them have views over either the sea or the surrounding buildings.
Room service is available from 9 a.m. to 4 p.m. and from 8 p.m. to 11 p.m.
- Cot available upon request
- Direct dial phone
- Electronic safe
- Facilities for disabled people
- Hairdryer in room
- Heating
- Individually controlled air conditioning
- Mini bar
- Non-smoking rooms available upon request
- Rooms with view
- Satellite TV
- Wireless Internet connection
- Writing desk
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BREAKFAST
breakfast buffet A breakfast buffet is served in the dinning room between 7 a.m. and 11 a.m. Monday to Friday and between 8 a.m. and midday on weekends and bank holidays.
Breakfast can also be served directly in the rooms.
HOTEL FACILITIES
- Access for disabled
- Credit card accepted
- Currency exchange
- Entire property is air conditioned
- Groups welcome
- Laundry service
- Lift/elevator
- Room service - limited hour
- City guide
- City maps
- City tour
- Concierge
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Banqueting service
- Conference room
- Congress facilities
- Interpreting service
- Meals for groups
- Meeting lounge
- Meeting room
- Secretarial service
- Simultaneous translation
- Medical service
- Bike rental
- Garage
- Rent a car in the hotel
- Baby sitter
- Reading lounge
- Satellite TV
- TV Lounge
- Cafeteria
- Restaurant
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HOTEL REVIEWS
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MAP
DISTANCES
From the Bilbao airport: 30 km.
From the bus station: 500 metres.
HOW TO REACH THE HOTEL
By car
From Santander, take the N-632a road and continue to N-632 (Maliaño, Boo, Guarnizo, El Astillero, Heras). Take the number 13 exit onto CA-420 (Solares, Puente Aguero and then take A-8 highway in towards Solares, Beranga, Cicero, Colindres, Laredo). Take exit number 151 towards Castro Urdiales and take N-634.
TRANSPORT SERVICES
An on-site garage is at guests' disposal to park their cars.
At the reception, bicycle and car rental service is available.
HOTEL
hotel outside
hotel outside
hotel outside
external view
entrance
ROOMS
double room
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 1 p.m.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
Parking is not included in the price and costs AC;8,00 + VAT.
Pets are allowed at no extra charges.
Mini bar soft drinks are included in the price.
Breakfast is not included in the price and costs AC;10,00 + VAT. Room service does not incur and extra charge.
CANCELLATION POLICY
To avoid 1 night charge to credit card,cancellations must be done before 14.00h on arrival day. Para evitar una noche de gastos, las cancelaciones han de realizarse antes de las 14.00 hrs del dÃa de llegada.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".