HOTEL POLICIES

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.

CANCELLATION POLICY
In case of NO SHOW or late cancelation: - 25% from 29 to 21 days before arrival - 50% from 20 to 11 days before arrival - 75% from 10 to 3 days before arrival - no refound three days before arrival.
You may cancel your reservation without penalty up until 30 days before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.