7.3

this hotel appeals to low/medium budget travellers with the wish to stay in the center of town. we strongly recomend 'Des Alpes' restaurant - nearby - good food and fare prices.

10

We stayed at a hotel in Lucern that was twice as expensive, but we liked this one better. The staff was very friendly (English not a problem) and the location was great (we walked with heavy bags less than 10 minutes from Interlaken West). The rooms were small, but clean and had everything you needed. If you are looking for a no-frills base for exploring around Interlaken, I would heartily recommend.

10

Room 302 For holiday

10

By far the best Hotel we stayed at in Europe, staff very friendly just like being at home. It was like staying in a 5 star hotel. Room was huge, balcony very big and it faced the street. The restuarant served the best food in town.Interlaken is a town to see!

9.7

Vacation, hiking in Bernese Alps

7.4

Great location on central mall. Staff were very helpful (e.g. looking up weather forecasts for us). Except for Manager who was fairly gruff, but luckily spent most of his time having coffee/beer with friends in the cafe, and left client liaison to his helpful wife and staff! Very good restaurant

8.3

We got what we bargained for with the Toscana: A pleasant hotel in the heart of Interlaken, convenient to both train stations. We needed a room for four adults, and the room itself was the right size, with four beds and a modest bathroom, including a shower. It was clean but a little tired; the carpet and decor were a little spartan, and a little old. The reception area, the staff, and breakfast, however, were all quite good -- clean and spacious (reception); friendly and helpful (staff); and generous and accommodating (breakfast -- the hotel arranged to serve it early one morning so that we could eat before catching an early train).

7.8

Old fashioned hotel in good location (on quiet pedestrian street, fairly close to train station). WiFi available for fee. Breakfast OK.

9.9

Very nice and clean hotel, rooms quite spacious based on European standards. Will definitely recommend this hotel to anyone travelling to Interlaken, staff there very friendly. Hotel's Italian restaurant serves very good food too. But please note that if you're arriving by train, Interlaken West Train station is very much nearer than Interlaken OST(East) so please take note as Interlaken has 2 train stations, the West station is situated withing the hustle and bustle of the city, and the East station is about 5-10 mins away by Bus.

9.1

centrally located..within walking distance from the shops....the owner Michel was very friendly,jovial,full of life,helpful...very warm & welcoming always with a smile on his face...always a yes to every request...very good breakfast served

9.1

We enjoyed our stay at this family owned hotel, the staff was very helpful and welcoming. I would recommend this hotel as a place to stay in Interlaken.

8.6

enjoyed our stay and the family members where very helpful and provided lots of information of the area. restaurant staff also very good.

7.3

The hotel is very well located, close to the West station and restaurants. Unfortunately, the access street was being repared and was hard to find the hotel. Reception was excellent, explained all the attractions and services for us. Note: he speaks English, Portuguese, Spanish, Italian and French besides Swiss German! Overall, very good! We would definitely stay there again.

8.1

Comfortable stay and helpful staff. Loads of restaurants nearby and a good location. Nice restaurant with the hotel too and they cater for vegetarians very well.

10

We had a wonderful time at Toscana. Mr. Micheal in particular was very accommodative. He even packed breakfast for us when we left early. I would definitely recommend this hotel. We will definitely stay here if we come back to Interlakan.

7.2

very friendly staff,Nice breakfast. But the room seem dusty ,don't know why. Have free bus offer to interken OST staion Overall is very good,only the room feel dusty

9.9

I am very Pleased with my stay here and especially the very friendly - michael- at the reception. Ask for him when you get there... Everything here is just perfect....very good value for money.

6.9

Nice hotel. Interlaken is beautiful and this place is within walking distance to both train stations, however West is closer. Room was a little cramped but apart from that all was well. Breakfast was good.

7.9

Comfortable, clean place, traditional chalet style, in good position very close to centre of Interlaken and between the two train stations. If you have luggage I would suggest the bus or taxi from the station as it's a bit of a walk. By Swiss standards, it's good value for money.

8.3

I have enjoyed meals at the hotel restaurant. Hotel owner speaks Italian very well. Train station to the Jungfrau is Interlaken east but this hotel is near Interlaken West.

10

Everyone at the front desk made us feel special and welcome. Michael was especially helpful with recommendations for day trips. He went above and beyond to help us with anything we needed. Truly a very pleasant experience!! Perfect location....

7.8

Interlaken was a wonderful opportunity to visit many beautiful areas like Jungfrau Joch, Schilthorn, Lake Thun. Hotel centrally located close to bus, shoppping and not too far from trainsation.The only negative that I found that although the hotel has "push button" telephones, the actual service is rotary, and I therefore couldn't use the Swiss telephone card I had purchased. People were kind and accommodating.

10

We stayed for 2 weeks and enjoyed the hotel and surrounds very much. We do feel that there could have been more of a choice at breakfast but all in all very nice.

7.0

Excellent staff, very polite and helpful. Breakfast included is good and fresh, location walking distance to Interlaken West station, near to all nearby eateries and good surronding.

6.2

very well located hotel, the room was spacious and clean but the breakfast is not very good (no fruit, croissant from Coop...). Moreover, in case of wind, flag rests are very noisy and owner do not mind about it...

10

Staff sooo friendly and helpful upon check in- they seemed excited to see you and happy to have you! Location was perfect- right in the heart of Interlaken and a 5 minute walk from Interlaken West train station. At night, there was a huge band/orchestra playing for the hotels restaurant that has seats outside- it was magical. Rooms were really spacious and this had the most western bathroom we had in Europe- lots of room, very new, very clean! Room was very quiet in the evenings despite the window being open. We would stay here again for sure!

8.0

Recomendable

9.8

Stayed for the first time, not easy to find as it is off the road, but well worth the trouble to find it.Rof Fitton

6.7

Very warm welcoming with very clear advice of what to do. Good location in the center next the railway st. Price a little bit too high.

8.5

Central location for getting anwhere in the Interlaken area. Nice breakfast, and great resaurant. Rooms very clean, though no air conditioning - most of the time not a problem. It would be our choice when we return.

9.7

Our family room was spacious and the hotel extremely welcoming and helpful. We also enjoyed the breakfast. Our only gripe was the Internet connection, which although advertised as 'high speed' did not attain any such thing until past midnight.

7.7

The hotel is located in the center of Interlaken within easy walking distance to both train stations and all of the area's activities and locations. The hotel room was clean and nice and the morning breakfast good. The hotel common area is a bit limited so there was no real place to sit and relax but that wasn't what we were looking for in the hotel anyway. The hotel restaurant was good and the people helpful and pleasant.

7.1

HOTEL IS GOOD. FOOD IS VERY GOOD. CLEANLINESS IS FAIR.STAFF AND OWNERS ARE VERY HELPFUL. FOR EVERYTHING.SITUATION (LOCATION IS VERY CONVENIENT).

5.3

The positive features were location, nice balcony, nice breakfast, comfortable beds and good-sized bathroom. The negatives were the old, stained carpet in the room (not what one should get when paying 200 CHF per night!) and the average service. Only one of the three folks at the desk showed any enthusiasm about assisting us. Although we enjoyed our stay, we will look at other properties for our next visit to the area.

8.0

The hotel is not terribly attractive, but the location is good, and we had Internet access in our room, which was unusual in our trip. The hotel was family run, and sometimes a little short staffed, but the man at the desk was wonderful - full of helpful advice, and local stories, and very friendly.

7.1

Pleasant stay. Michael was very helpful. Breakfast was fine. Room was sufficiently nice, with balcony.

7.5

Nice to have this on a pedestrian mall although a little noisy through the dinner hour - until about 10:00 PM. A great restaurant on the premises although service was a little slow. A good central location.

8.2

Nice hotel in good location. Only compliant was the breakfast service and selection - both were lacking.

9.3

It is said that breakfast is not included in the price but actually it is. We have to go out early the next morning and the old lady at the reception desk kindly packed sandwishes, bottles of orange juice and chocolates for us that night. The man at the reception desk also kindly ran outside under the rain to check the bus timetable for us. We will stay here again if we go to Interlaken.

8.0

Located just off the main street of Interlaken, close to the west train station and plenty of restaurants and pubs. The hotel itself is comfortable, nothing to complain about at all.

9.5

It was all we hoped it would be. Great location; closer to Interlaken West station than Ost; we were three adults in a triple and the room was very spacious and the bathroom was excellent. Out the rear door is a large open park that is quite beautiful, and where the paragliders land from their mountain flights. We recommend the Hotel Toscana.

9.1

We originally booked one night accommodation at the Toscana, but enjoyed it so much we stayed an extra night. The attached restaurant provided a great place to eat at night.

8.4

Nice little Italian hotel in the center of town. The hotel was a little hard to find, it sits down a no trafic road so you have to come in from the back. It is not so hard once you get this figured out. Very good location for the town, it is within walking distance of everything. We had a wonderful time here.

6.9

well located at the city centre. Restaurant in the hotel is good.

9.8

The hotel with the least stars during our stay, but still the best as far as coziness and comfort were concerned. Heidi is a LOVELY host, you'll feel like you're at home.

8.9

Hard-working woman Heidi seems to do it all, check in, check out, preparing breakfast which was pretty good, good coffee, croissants, ham, muesli and yogurt. Quiet location. COnvenient to restaurants. She provided free bus passes as do most tourist hotels there I suppose. All in all, really nice. Oh, the unique key situation where you insert your heavy room key in the board and take out the smaller front door key and reverse that when you come in.

9.9

We were pleasantly surprised when we saw our room at the Toscana, it was very spacious and we even had a balcony with a georgeous view. The staff were extreemly helpful, especially Michael. It is in a great location, close everything. The only tip i can give people is to make sure they get off at Interlarken West train station if they are going to stay at this hotel, we made the mistake of getting off at Interlarken Ost. We have fallen in love with Interlarken and if we get back there some day i will definatly be staying at the hotel Toscana!

8.9

We enjoyed our stay at your lovely hotel. All the staff were ver nice and helpful.

8.7

We travelled through Germany, Austria,Switzerland and France,stayed in a number of hotels,some bigger and more expensive but few if any offered such a warm welcome.The hotel is in an excellant location,has wonderfull staff and cannot do enough for you.The rooms are not huge but spacious enough and with so much to do in Interlaken you wont spend much time in your room anyway.Look forward to returning for a longer visit

9.7

The staff and location are both great. We stayed during a hot spell, and we wished we could find a fan.

9.9

Beautiful old building with modern comfortable rooms. Family owned and they are very welcoming and helpful. Great meals in the restaurant.

5.3

The family that runs the Toscana makes up for any shortcoming of the facility. Michael was especially great.

9.2

The hotel is in a very good location and the staff are very helpful and friendly. We had 2 rooms and both rooms had twin beds which was a little unusual to us. The breakfast was included and was very nice but we were not told at time of booking or arrival so it would be very easy to miss out and go and eat somewhere else. There was no air conditioning and the only vetilation was the veranda door and this had no roof over it and so if it was raining could not be left open. We had a very expensive and disappointing trip up the Jungfrau and felt that the people at the accommodation should be telling guests not to buy their tickets to the top at the train station but from the village three quarters of the way up where you change trains to go to the top so that you can assess the weather before buying the expensive part of the journey and seeing nothing because it is a whiteout. This left a bad taste about Switzerland as no one explains this to the tourists.

9.2

tourist The rooms were fine and the people working there were extremely helpful and nice

10

Excellent, friendly and well aware staff. Good location, walking distance from both Ost and West stations. We will stay here next time we are in Interlaken. We will definitely recommend it to anyone going to Interlaken.

9.9

The hotel is well located. We were able to walk to shops, restaurants and bus stop - also only 20 min walk to train station (5 mins on bus). Travelling with small children, being close to everything makes life easier! As we were 4 in one room it was slightly cramped with 2 foldout beds added to room for children - but nothing that was of major concern. A good breakfast was provided by hotel each day and staff were very helpful when we asked about various sightseeing expeditions we wanted to go on. Good value for money hotel.

9.7

We loved our stay at the hotel. Everyone was so friendly and helpful. The atmosphere was terrific and our meal at the restaurant was great. I would highly recommend to others and stay there again myself!

8.2

The room was big and clean. But I had to reject the first room assigned because you could look in through the balcony from the lift lobby. They run a skeleton service on Sunday, the day I departed. I could not leave my bag till my train departure and ended paying 5 Swiss francs for 2 hrs locker storage. I suppose it was ok but I would not rave about it.

9.8

We absolutely loved this hotel. It is nestled in the Swiss Alps with amazing views of the mountains. The breakfast was the best we had in our two week Europe trip and the rooms were cute and comfortable. The staff was pleasant and very helpful. Our whole experience in Interlaken was wonderful, one of our favorite cities!

8.8

Wonderful Hotel. Fantastic view of an open park immediately behind hotel, all the while surrounded in lovely snow-capped mountains. A little bit of a walk from train station, but what a wonderful view along the way. Avoid the "Hooters" in Interlaken, although they had a very interesting (almost) automated liquor bar, the food was over-priced and tasted nasty. (Hotel did not give me the recommendation, it was my own fault)

8.9

We spent one night at Hotel Toscana. Situation is very good, Right into the heart of city near Interlaken west railway station. We enjoyed our stay here.

7.6

The hotel's Ok but we didn't like Interlaken; we found it too busy and commercialised

8.5

Excellent room for a family with children, it's a spacious room (by European standards!!!). The breakfast was good (although a little variety of eggs would have been useful, specially warm boiled eggs). The worst thing was the lack of ventillation. The summers in Europe realy need a fan in the rooms..

10

Great room - great hotel - great place to visit. Easy walking distance to everything!

9.9

The stay was memorable.The lacation, room , service , food etc. were excellent.

7.2

The best thing about Toscana was the host who was very kind and helpful and the location of the hotel which is in the heart of the small town and right in the middle of the shopping area and very close to the information center. The Interlaken West station is very much walkable which takes about 5-6 minutes ( without heavy luggage ). Though 170 Sfr was little on the higher side but we liked this hotel.

8.7

Very quiet, spacious, comfortable, nice view from balcony. Excellent location in Interlaken. Courteous staff. Only drawbacks were 1) Lots of guests smoking during breakfast and 2) The telephones are rotaray, not touch-tone. Our calling card would not work with a rotary phone, and we had to walk to a pay phone.

2.4

First time to Interlaken, so perhaps the standoffish personalities is common. Few rooms with a view other than an alley or next to the laundry facility. The feather beds smelled bad and were questionably clean. Both of us had bites on our skin after each night sleeping (bugs in feather bed???). The restaurant was extremely overpriced and the food and service was terrible. The fondue had so much alcohol in it the cheese could not be tasted and the serving of bread was sparse for 41.00 CHF. The lobby is outdated and spider webs covered the natural rock fountain by the front desk. This should have been our first indication to turn around and leave. The bathroom towels appeared to have been used previously (long hairs on them) as did the bathroom and minibar glassware. No screens on the windows and with easy access to the room we did not feel comfortable leaving the windows open to air out the room even when we were there. Would not recommend this hotel to anyone, even those on limited budgets because it was expensive yet dirty.

9.8

This was a nice place to stay; we really enjoyed it! We arrived late at night and could not see our surroundings. We asked for a room change and that was easily done. We had extra guests with us. When we awoke in the morning, upon looking out the window, we were in awe! How breath-taking! The host was very nice and we enjoyed the hotel restaurant!

7.6

Reasonable location. Reasonable & Adequate. Needs some updating.

7.9

I think the hotel was specially open for me but despite the shortage of guests (time of year), service was good. The room was a little spartan but the price made up for it !

9.1

Hotel is in quiet pedestrian area near shops and restaurants. Train stations are within walking distance...west train station is closest for luggage drop off at hotel. Breakfast was included in rate and was varied and satifying. The restaurant on site is also good. Room was spacious and comfortable for three adults to share.

9.8

Very nice facility and excellent location. Perfect proximity to train station and in the middle of everything. Very pleasant staff and I would stay there again without even looking elsewhere

9.2

Good hotel. Would not have any problems staying there again. We had been to a couple of other hotels in the area before, with more stars, but our stay at Toscana was pretty good. The rooms are very clean and quiet. It's near the West station, within easy walking distance. Ideal for trips to the Jungfrau and near all the shopping. Since everything in Switzerland tends to be somewhat pricey, the hotel's price is acceptable. Would not mind staying there again.

6.9

Breakfast offerings disappointing when compared to other comparable hotels during our journey.

9.7

Great location. Very friendly staff. The Swiss chalet type of rooms are superb. Overall a very good place to stay.

9.9

What a nice Swiss Hotel! Family run,with an Italian flavor, Very friendly, very clean, with a restaurant that is outstanding. The staff set up an extra bed and smiled the whole time. Two blocks from downtown shopping, but on a quite side street, a wonderful value of a hotel and restuarant. Breakfast, included, was also very good too.

9.2

A little pricey but a nice place.

9.8

We felt very welcome during our stay. The manager went out of his way to explain the attractions nearby. The breakfast buffet was very generous and service was good. Our room had a wonderul view from the balcony to the mountains. I hope one day to come back again.

9.6

Our room was plenty big enough for two adults and two children and the breakfasts were great. Even though the hotel is centrally our room was quiet and peaceful.

8.6

Map should be improved, better specifit that we should get down at Interlaken West train station. Excellent breakfast, nice room.

8.0

It's good and we enjoyed our stay there.

7.7

enjoyed our one night stay. only complaint was that room had a little sewer type odor from bathroom. don't know if that was our room only or all rooms. we also enjoyed our meal at the restaurant and our waitress Karen.

7.3

Restaurant service very slow!!

6.4

no a/c and the shower was bad

8.1

Excellent location; pedestrian zone, in the center of shopping and window-browsing. We shall return when the opportunity arises.