10

Our stay at the Balm Meggen was delightful. Our room was very nice with a view of Lake Lucerne and the mountains. They even have ponies, goats and rabbits for children to pet. The grounds are lovely and the hotel has two dining rooms. One is more casual but has mostly the same food which was excellent. The staff was helpful, as we had questions about what to see in Lucerne.

9.0

Much better than the photographs. Typical Swiss hotel as I had imagined it to be with all comforts of a 3 star. Just what I was looking for. Excellent staff & location...only 10 minutes ride from Luzern. Hotel should update the photagraphs as the present pictures don't do justice to the hotel.

9.2

Very nice clean hotel on the outskirts of Lucerne, (Bus/Train/Car ride to centre 10minutes).

9.7

We stayed here for just 2 nightsafter being further South in Switzerland. We were not expecting too much but we were really pleasantly surprised. The hotel is easy to reach from Lucerne Station by bus (10 mins ). In a lovely peaceful area, staff were extremely efficient and polite, the quality of their service felt more like 4 stars than 3. Our room was large with a beautiful view of lake and mountains, spotlessly clean and comfortable. Only moan we may have is that the 1st floor room we had was immediately over the restaurant which generated some noise early morning and late evening, but it did not cause us any major problem. Plenty of outside space for the children as well as chairs and loungers to relax on. In all we couldn't fault this hotel, also the restaurant is fantastic, excellent food with wonderful views of the lake. I wouldn't hesitate in recommending this hotel to anyone wanting the closeness to the city but offering a tranquil retreat at the end of a busy day.

8.4

Very friendly and competent staff. Rooms were very clean and spacious. Hotel is located outside of Luzern so car is needed to get to it. Compared to other hotels we stayed at, the breakfast was very good and had more variety.

7.9

My wife and I stopped for 2 nights. Excellent family run hotel and restaurant with a terrace with views over the lake and mountains. Hotel owners were very visible and all staff were very pleasant and helpful. Bus stop outside to Lucerne (about 15 mins journey). No lift so disabled guests could have a problem. Totally exceeded our expectations.

10

We Stayed here for one night a stop off on the way to Italy. There was 2 adults and 2 children, the room was amazing with the childrens room joined to the main room by an adjoining walk way. The bathroom was amazing with a walk in shower. The rooms and hotel were amazingly clean and modern with a great breakfast. Value for money was excellent and a great location to the main town of Lucerne. Had a childrens play park and a few animals.

9.4

Great hotel, especially for the price. Spacious, clean rooms. Beautiful view from the patio excellent for their full breakfast! Quiet and very comfortable. It was a bit far from the train station, but the bus stops directly in front. The laundry service is very pricey.

9.9

Whenever one wants to stay there ask for a room with lake view. You will have a gorgeous view over the close by lake as well as the surrounding mountains.

9.1

Very comfortable room, excellent breakfast. Unfortunately the restaurant was closed.

8.0

we had an excellent 2 night stay at balm-meggan. the hosts are very friendly and the hotel is suitably located in a suburb of lucerne. we did not press the matter, but only 2 out of the 3 heaters were working during our stay.

8.3

Quite nice hotel, reasonably priced in a nice surrounding.

9.9

Chambre spacieuse avec beaucoup de charme, sous charpente. Bon lit confortable, belle salle de bain avec double vasque et baignoire. Bon petit déjeuner.

10

We arrived here late in the evening (8pm) and were hungry, the staff organised a restaurant down the road for us to eat and it was fantastic. We cannot fault the hotel, really lovely and the views were beautiful. Wide range of food for breakfast. Stayed for 3 days- had a wonderful time - loved Luzern.

9.1

Excellent Hotel, with personnel that really help you having an excellent stay there The surrounding are great, the view on the lake very nice. Good space for children

9.1

NICE,CLEAN,QUITE HOTEL WITH A VERRY GOOD CONNECTION TO LUCERN WITH A VERRY GOOD RESTAURANT. THE ONLY ISSUE TO COMPLAIN IS THE BED. VERRY UNCOMFORTABLE BED. THE NEXT DAY I COULD NOT WALK BECAUSE OF THE PAIN IN MY BACK.

9.5

Brilliant place to stay; staff very friendly and helpful, food (esp dinner in restaurant) excellent.

8.9

Great hotel to if you don't want to stay inside the city. Lovely rural location, still only 15 minutes by bus from Luzern city center. Only problem was there was no elevator, nor was there someone to help with our luggage. Overall, very good hotel and food.

9.6

A smart and efficiently run hotel which is far enough from central Luzern to be blissfully quiet but still just a short bus ride away from the main sites.

8.8

Beautiful surroundings, spotlessly clean, excellent breakfast, beware - no elevator. Wife has difficulty with stairs and management unable to offer alternative room. Rather strange wooden, low beds with an orthopaedic adjustment system, found to be on ultra-soft setting on arrival, liable to collapse but soon fixed, down pillows can cause problems to asthmatics! Room quiet and light-proof provided wooden shutters closed.

7.0

Good bus service to all areas. Dinner in the hotel was offered by owner without prices as a favor. Dinner was more than the cost of one night's stay. If you are going to spend most of your time in Lucern, it is better to stay closer.

8.8

Don't remember any maps

7.2

Fantastic breakfast: great range and quality of food. Room itself was a bit noisy, there was hammering in the room next door, and screaming kids in the room on the other side. Nice views though and a convenient distance from Luzern.

8.1

This is an excellent hotel that is a little off the beaten path. The property is family run and it shows in their care of the guests. Our only difficulty was in finding the property. Once on the correct road it is easy but choosing the road from the expressway was difficult.

9.8

I had an excellent stay. It was really worth staying there, doesn't feel like a 3star property at all.

10

everything is very good

6.7

This hotel is quite ideal, parking outside and bus stop opposite hotel into centre of Lucerne, which is very regular every 20minutes or so. Receptionist had excellent english and very helpful. Room and bathroom was clean. The restaurant was fine, the waiting staff were very good. We were going to sit in the bistro and a kind waiter said that it would be more romantic in the restaurant, where you choose from the same menu (?). Food was good and service efficient. Breakfast was fine also. Our complaints with the hotel are few, and possibly us being fussy: although not advertised internet access in the room did not work, neither did the wireless broadband at reception. The manager was quite abrupt and practically shrugged her shoulders at us. For a hotel in a tourist region, and Lucerne is the town with mainly tourists, it is disappointing not to have adequate internet access within the hotel. Our only other complaint was the cheese trolley during dinner, neither my husband or myself eat cheese and the smell was quite overwhelming. As we were drinking coffee we decided to leave rather than ask for it to be moved. For the price and location, i would consider this hotel. Close enough to Lucerne to visit all the sites, but far enough away to have a quiet night's sleep. Return to town,less than 5 swiss france.

9.8

a nice hotel with a lovely terrace, fine wines and good food