9.2

A great location just 5 mins walk from Las Ramblas. Very easy and cheap to travel from airport to hotel on the train. Buy a ticket with 10 rides for 7.20 Euros. Only 1 ticket required for airport to hotel journey. There were a couple of restaurants immediately outside the hotel offering breakfast for 4.5Euros. The hotel breakfast is 14Euros but we didn't eat there. The roof terrace pool is small but perfectly adequate. It was great to cool off and relax after a day's sightseeing. Pool towels and deckchairs available free. The free internet on 9th floor was great to keep in touch with family and also check out transport to Montserrat. If you have time Montserrat is a great day out. Go early as there are some great mountain walks. Barcelona was amazing and has something for everyone. We stayed 5 full days and managed to visit all the major sights. Many Gaudi buildings were open until 8pm giving lots of time to fit everything in. It seemed quite expensive eating and drinking on Las Ramblas as a surcharge is added to eat outside however there are more reasonable restaurants in other areas. Sitting having a drink on Las Ramblas enables you to take in the street entertainment which is very funny.

4.0

Having stayed at the hotel before this visit was very disappointing. Our initial welcome from the reception staff was not very friendly. We were given a room with twin beds when we had asked for a double. the room was at the back of the hotel with no window to the outside. It felt very small and dark. we paid the same price or more than we did previously for a larger double room at the front of the hotel with a big window. this does not seem equitable.

7.9

Contemporary interior design and fittings; competent and pleasant staff; restaurant provided good meal and good value; maybe bit of noise from adjacent rooms (toilets);. Location is handy to the port, an interesting 20-minute walk through the old town to main shopping area, and close to a "hop-on/hop-off" bus tour of Barcelona. Would recommend and would definitely stay there again.

4.2

Very poor service,the girl on the desk was extremely rude.The only people we found nice were the doormen and the girl in the restaurant.Location was very seedy and run down around the hotel.Noise was unbelievably loud,on a very busy street so constant ambulance and police sirens all night if your at the front.If your at the back of the hotel your overlooking really run down flats which are also really noisy.Also the staff start cleaning at about 9 in the morning and weren't a bit shy about whacking the hoover against every wall and door.Definitely would not recommend,gave a very poor impression of Barcelona.

5.7

The Hotel was well located, clean and very modern. However, during the morning, when they start cleaning the rooms (7am) you cannot sleep anymore... The room we got was very small and compacted with no windows to an open space, meaning that quality vs. price relation was not the best.

7.2

hotel is very central,short walk to la rambla, very close to port & good shopping centre, very clean,comfortable, rooms lovely, right at metro stop paral.lel, can get cheaper breakfast few doors up. the staff were friendly- except one man on reception desk who was ignorant, rude and unhelpful... but would definately recommend hotel and go back!

7.8

I stayed in Barcelona 3 days. The main advantage of this hotel is its location, in the city centre, just next to metro station.

7.9

Very good position. "Paralel" metro station just in fron of the hotel. Direct trains to Rambla, Catalunya and Sagrada Familia with line L2/L3. You can also reach La Rambla by foot in 10/15 min but by midnight metro looked safer. There are some coffee shops a few meters from the hotel where you can have breakfast (not included in room rate).

7.4

Good hotel. Rooms clean and comfy. Hotel surroundings not brilliant but location great as only short walk to the sea and Rambles. Hotel staff very helpful, would stay there again.

9.0

This is a very clean hotel. The staff was very helpful and gave us good suggestions for meals.

5.1

i only booked this hotel as it had a pool avaliable i took my young son and he enjoys swimming and this was an additional activity for him. However no where on the website or your advertisments did it say the pool closes in winter i paid extra for this hotel for the facilties of a pool which was closed. also the room we were place in was on the front of the hotel which is on a main road and very noisey hardly slept all weekend

9.9

Great stay. Perfect location close to the La Rambla.

9.6

Nos pareció excelente el hotel, tanto el cuarto como las áreas comunes. El servicio también es muy bueno y está muy bien localizado, en especial porque tiene el metro a pocos pasos de la puerta del hotel. Lo unico para comentar es que el precio debería incluir el desayuno.

8.6

The rooms are very large, very clean, all the facilities were as new. The stuff was very helpfull. There is a metro station 20 meters from the enterance. the room was a litlle noisy we enjoied our stay very much

8.1

hotel had many tourists as location is ideal not smack in the hassel of la ramblas but walking distance. Overall food in barcelona is very oily not as expected however found a great restaurant (cheap too) in the piazza behind macdonalds just off la rumblas

9.4

we had a marvellous visit to Barcelona. Will use venere again to book. Noise levels from street in room were audible and at times were disturbing.

9.6

My husband and I booked a standard room. When we arrived to check it, the woman at the front desk said that the suite was available and upgraded us on the spot for the same price as a standard room!! It was a really nice treat! The hotel was clean, quite and seemed brand new. The people at the front desky were very helpful at recommending restuarants and places to see. Our only complaint was that the bed was really hard. The location was fine, just a very short walk from anywhere that you would want to be and a few steps away from the metro; though I highly recommend renting a scooter!!!

9.6

I booked a room from France for 3 nights with one friend and finally we stayed 7 nights!! It's an excellent hotel, perfectly situated, very clean, and really welcoming. People in the hotel maked our stay really confortable. It's not expensive at all for that kind of hotel. I suggest everybody to go there!

9.1

Very nice Hotel, reasonably located (less than 10 mins from La Ramblas & the Marina. Our room was great (located at the end of a corridor and was bigger than the norm) Very large with hugh bathroom (bath & seperate shower). We were looking out over the main street with hardly any noise (we were near the top floor) There is a pool on the roof (although was too cold when we were there). There is a Metro stop close to the Hotel which is quite handy. We didn't avail of the breakfast while we were there, so cannot comment.

8.4

good location, clean but not really sure re value for money?? a friend booked a few days after us for the same room/period and was offered e 20 less!!

7.7

The hotel was modern and the room very nice. However, it was on a very busy street and despite having the windows closed, I was unable to sleep at night due to the noise of the vehicles passing the hotel at high speeds. Also, at night walking back from Las Ramblas, you had to walk through a dodgy area. We did not feel safe so we took the metro to the hotel, despite being a short walk. Would not recommend this hotel to light sleepers or those who enjoy walking.

9.0

Excellent hotel, ideal base for seeing Barcelona. Would definately recommend this hotel.

9.9

The hotel is ideally placed for exploring Barcelona, I have visited Barcelona many times and would certainly use this hotel again. You can access the Metro/Tube from outside the hotel or you can walk to the La Rambla in under 5 minutes. The room was a good sized twin and the bathroom was clean and again a good size. I stayed in a room at the front of the hotel and was not affected by any noise from traffic etc. The staff were polite and courteous, and dealt with any queries in a professional manner.

8.8

Excellent hotel, well located. The room reservation is not so efficient : no possibility to choose a large bed instead of twins on the website for instance.

8.4

good hotel, room was nice and clean. staff very helpful. Perfect position (5mt from metro station). our room had the windows on Avenida Parallel and as a consequence of this it was a bit noisy. Didn't have breakfast in the hotel as suggested by other customer on this site. Finally it was a very good choice. Ps.take really care of your belongings in Barcelona, robbers are very skilled...unfortunately :-(

9.9

Great location, 10 minutes walk to the Ramblas. Room was nice, spacious, clean and very quiet - big plus for being in a city that does not sleep at all! Excellent bathroom! Nice touch - plenty of useful info on Barcelona available in the room. We didn't take the breakfast, as there were coffee-shops just next door to the hotel. We'll definitely stay there again next time in Barcelona!

8.2

This was a very good hotel. It was not cheap, but it made the stay in Barcelona very enjoyable. I would stay with them again. The breakfast is not worth the 13 Euro. Look for a cheaper breakfast in the city if you are hungry. Not worth the money for what you get, but the hotel itself is worth using again. It was very clean and new. The staff was friendly and helpful.

7.3

hotel was clean & tidy. Within walking distance to the Harbour & Ramblas area.

8.8

Our first visit to Barcelona. We would definitely stay at this Hotel again as it is a smart Hotel with excelent Staff and only 10 minutes walk from La Ramblas.

8.0

Upgraded my room to a suite så everything was nice in the ninth floor. Swimmingpool and gym area was nice. Internett avaiable at no cost wich is good.

9.9

An excellent stay for our first time in Barcelona. Only downside was roof top terrace and pool closed at 8pm and it would have been nice to sit up there for the cool evening air. (29degrees in May)

7.1

An clean, modern and comforatble hotel close to the Metro (just at the door) and within walking distance (5 minutes) of La ramblas area. Did not eat there, the coice outside of the hotel doors is so great why would you. Free internet connection a big advantage if you travel for business or have your own laptop along. All hotels should offer this. Well worth the extra money.

8.8

Great hotel for a stay in Barca,5 mins walk to Ramblas, Short distance to waterfront.Staff very helpful.

9.3

Excellent hotel in good location - metro station right outside. Would definitely use this hotel again. Breakfast was expensive but there was a good choice.

9.7

Had a most enjoyable stay at this hotel. We were allocated a superior room which was spacious and well furnished. Were also given a welcoming bottle of Cava as it was our anniversary - very thoughtful. As it was on a main thoroughfare the front bedrooms were somewhat noisy - but one has to expect that in a large, busy city. Pool area small but good to have such an area in the centre of the city when the weather is hot. Would return to this hotel.

8.9

Room is clean and clam.Hotel is located within 1 minites from underground by foot.I think most of people will be satisfied with this hotel.Also some good restaurant(Chinease,Spanish) and pub is near by.

8.6

Quality place, friendly helpful staff and very clean rooms. Ideal for a short stay. One minor quibble was the location - quite near Las Ramblas but also near one or two streets that were a bit dodgy and you may want to avoid! Stick to the main roads and it's ideal for the price. Look out for the muggers and pickpockets near Ramblas and the Gothic Quarter folks...

10

We had a fantastic time at Barcelona Universal. The staff were so helpful and friendly and their English was very good. The food, service, cleanliness was top class. Would definetely book the same hotel when I return to Barcelona

9.6

Everything was nice

9.5

Highly recommended. This hotel is truely a 4 star, by Canadain standards. Rooms could by better sound proofed though

9.1

It's really an excellent,new and clean hotel. The metro station is near and The Ramblas is just ten minuts walk.

9.5

I enjoyed the stay. Your front desk staff was extremely helpful. Location was great. Gave me the opportunity of seeing another area. Quick walk to Las Ramblas. Did not see prices for suites on line. Would like to see that made available.

8.8

L'albergo è situato a ca. 10 minuti a piedi dal Rambla e dalla zona del porto, la stazione della metropolitana Palal-lel è praticamente sotto l'hotel, le camere sono eccezionali compreso i bagni e la reception. Da consigliare a chi è esigente e vorrebbe disporre di una struttura di gran classe.

9.9

very ple3ased

8.3

The hotel was fine a little further out from things than would have liked. The only problem with the hotel is that there was no mirror in the room apart from the mirror in the bathroom, this made getting changed awkward.

9.8

Man was this place nice. We were greeted at the curb by a bellhop before the cab even stopped. The rooms are fantastic. The restaurant is exceptional. Really nice place. Only off La Rambla by a couple of blocks. Would definitely stay again.

6.8

We were pleased with our stay at the Universal. However, we felt that the breakfast service was terrible. On our last morning, we were repeatledly ignored by the staff and had to keep asking for a hot drink. As the breakfast was not included in the price, we felt that this was very poor. The rooms were adequate, but there were insufficient toiletry products for two people. The reception staff were however very friendly and helpful throughout our stay. There needs to be more chairs and sunbeds available on the rooftop deck - we found it very cramped and could not all sit down together. We found the restaurant meal on the first night good overall and excellent value. Some of the food was not very hot, but it was tasty and the service excellent. Thank you for accommodating us.

8.3

Overall stay very enjoyable but noise level in rooms very poor

8.3

Date 6th Feb 2004... We turned up at the hotel and supplied them with a copy of the booking form and price. They didnt appear to be expecting us and look puzzled by the booking form, never the less ten minutes later they found us some rooms. When we departed the hotel the cost of the rooms were slightly more then on the booking form, but to save any confusion and hassle we just paid what they asked. After the initial confusion we found the hotel to our satisfaction and all the staff were very freindly and all too keen to help.

9.9

Excellent Hotel & services, Metro a few steps away, and access to Rambla & Port Vell 7 mins away by Autobus.

7.8

We thought the hotel room was very good, in particular the nice bathroom and the very quiet air conditioning. The only downside was the room fronted one of the busiest roads in Barcelona and there was a lot of traffic noise. A room to the rear of the hotel might have been better. The location, although not the most attractive in Barcelona, was convenient.

9.8

very modern hotel. friendly and helpful staff

8.1

It is located next to the underground station of "Parallel" between "plaza Espana, Ramblas and Montjuic". If you arrive by a Ryanair flight landing at Gerona you will note how easy is reaching the hotel, indeed the bus station from Gerona (Plaza Tetuan) is four underground stop far. The hotel is clean and elegant. Regards

7.8

Very nice, brand new hotel. Very modern facilities and interior design. On the expensive side, but well worth it. Our only disappointment -- a big one -- was that in spite of our confirmed reservation they did not have a room for us when we arrived (because a group had decided to prolong their stay another day), so we had to spend our first night in another hotel across the street! They were most apologetic, helpful in making the arrangement and gave us a little break on the rate, but still, this should not have happened. Also, one should be aware that the hotel is not in the best area of town (it is surrounded by rather unsafe little streets). But the avenue on which it is located is fine and public transportation (bus and subway) is right at the door and very convenient.

10

Excellent hotel, in a great location for a short break in Barcelona. Highly recommend and will use again on our next visit to Barcelona!

9.5

The competence of the employee,s and their desire to make our stay enjoyable was excellent. My first contact was helpful from the first conversation until our departure. Her name was Monica, she was a jewel.I can,t begin to tell you the many kind acts to make us comfortable. The staff was professional on one level and friendly on a personal basis. The person in charge of choosing and training is to be commended. I highly reccommend the hotel

9.1

everything that was on the web pages for the universal hotel was just that and more, had a great stay, if I return to barcelona I will stay there again.